You should check your Content as soon as it is delivered to you in order to ensure that: (i) they are what you ordered; and (ii) they are not damaged or faulty. If this is not the case you should contact Mushroom on

Please contact us within 30 business days of receiving the Content, citing your order number and nature of your return and we will respond within 1-3 business days on how to proceed.

If your Content is faulty you may choose a refund to your original payment method or exchange for Content that is not faulty (depending on stock availability).

If your Content is faulty we will require a photo showing the fault, this will make the returns process faster for you. 

Content must be returned unused and unaltered, with all original packaging and labelling in good condition. 

When returning Content please provide Mushroom with your proof of purchase.

We will only return faulty or incorrect Content as otherwise required by law.

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